Privacy Policy

This Privacy Policy explains how DMC BizHub collects, uses, stores, shares, and protects personal information when you use the DMC BizHub website, application, business workspaces, subscription services, and related features.

DMC BizHub is operated by Dabe Chua. “DMC BizHub” and “DMC Ventures PH” are brand names used in connection with the Service.

DMC BizHub may have different privacy roles depending on the information involved.

For information relating directly to DMC BizHub account holders, website visitors, subscribers, and people who communicate directly with us, DMC BizHub generally determines why and how that information is processed.

When a business customer enters information about its own customers, employees, team members, contacts, or other individuals into a BizHub workspace, that business generally determines the purpose of processing that information.

In that situation, DMC BizHub generally processes the information on behalf of the business customer as necessary to provide the Service.

Depending on how you use DMC BizHub, we may process the following categories of information:

• Account information: name, email address, authentication information, account identifiers, and account preferences.
• Business information: business name, workspace information, business settings, team roles, and permissions.
• Customer records: information that a BizHub customer chooses to enter about its own customers or contacts.
• Sales information: transaction records, amounts, dates, descriptions, assignments, and related business information entered into the Service.
• Task and operational information: tasks, assignments, statuses, activity records, and business workflow information.
• Team information: names, email addresses, roles, permissions, invitations, and workspace activity.
• Subscription and billing information: subscription plan, billing status, customer identifiers, transaction references, invoices, and payment-related records.
• Technical information: browser and device information, IP address, authentication sessions, error records, security information, request information, and similar technical data generated when using the Service.
• Communications: information contained in support requests, feedback, emails, and other communications you send to us.

DMC BizHub customers decide what information they enter into their business workspaces. This may include personal information about customers, contacts, employees, contractors, or other individuals.

Business customers are responsible for ensuring that they have a lawful basis and appropriate authority to collect and use personal information they enter into DMC BizHub.

Business customers should not use DMC BizHub to collect information that is unnecessary for their legitimate business purposes.

We may process personal information to:

• Create, authenticate, and maintain user accounts.
• Provide business workspaces and requested DMC BizHub features.
• Manage customers, sales, tasks, teams, marketing functions, reports, permissions, and other business operations.
• Process subscriptions and maintain billing status.
• Provide customer support and respond to questions or feedback.
• Protect accounts, investigate suspicious activity, prevent abuse, and maintain platform security.
• Diagnose errors, maintain infrastructure, and improve the reliability and performance of the Service.
• Enforce our Terms of Service and other policies.
• Meet accounting, tax, regulatory, fraud prevention, legal, and compliance obligations.
• Communicate important account, subscription, security, or service information.
• Improve DMC BizHub and develop new features using information that is appropriate for that purpose.

The legal basis used for processing depends on the information, purpose, and applicable law.

Where applicable, processing may be based on performing or preparing to perform a contract with you, complying with legal obligations, protecting legitimate business and security interests, or your consent when consent is required.

When we process information on behalf of a business customer, that customer is responsible for determining the lawful basis applicable to its collection and use of the information.

DMC BizHub uses third-party payment services to process eligible subscription transactions.

DMC BizHub does not directly store your complete credit or debit card number. Payment credentials are collected and processed by the applicable payment provider.

DMC BizHub may receive limited payment and transaction information such as customer identifiers, subscription identifiers, transaction status, payment status, price information, invoice information, and billing-period dates.

DMC BizHub currently uses Stripe services, including Stripe Managed Payments for eligible transactions. Stripe and Sold through Link, LLC may process information independently for payment processing, fraud prevention, tax, compliance, transaction support, and other purposes governed by their own privacy practices.

We use service providers to operate DMC BizHub. Depending on the Service features used, these providers may process personal information on our behalf or for their own legally permitted purposes.

We may update the providers used by DMC BizHub as the Service evolves.

We may disclose personal information:

• To service providers needed to operate, secure, support, or deliver DMC BizHub.
• To payment and billing providers needed to process subscriptions and transactions.
• To members of the same BizHub workspace according to the roles and permissions configured by the business.
• When required by valid legal process or applicable law.
• When reasonably necessary to protect DMC BizHub, our customers, users, or others against fraud, abuse, security threats, or unlawful activity.
• In connection with a legitimate business restructuring, acquisition, sale, or transfer, subject to appropriate safeguards.
• With your direction or permission where appropriate.

We do not sell personal information for monetary consideration.

DMC BizHub is operated from the United States and uses technology providers that may process information in the United States and other countries.

As a result, personal information may be transferred to or processed outside the country where the individual or business is located.

Where required by applicable law, we and our service providers use appropriate contractual, organizational, and technical safeguards for international processing.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining legitimate business records, protecting security, resolving disputes, and complying with legal obligations.

Business workspace data is generally retained while the applicable account or workspace remains active unless the customer deletes the information sooner.

Following account or workspace termination, information may remain temporarily in backups, logs, or recovery systems while it is removed through normal operational processes.

Certain subscription, transaction, accounting, fraud prevention, security, or legal records may be retained for longer periods where reasonably necessary or required by applicable law.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include authentication, access controls, role-based permissions, encrypted network connections, database security controls, payment-provider tokenization, logging, and restricted administrative access.

No internet service or storage system can guarantee absolute security. Users are also responsible for protecting their account credentials and appropriately managing team access.

DMC BizHub may use cookies and similar technologies that are necessary for authentication, maintaining sessions, remembering preferences, preventing fraud, and operating the Service.

If we introduce non-essential advertising, tracking, or analytics technologies that require additional notice or consent, we will update our disclosures and consent mechanisms as appropriate.

DMC BizHub does not currently use automated decision-making that produces legal or similarly significant effects on individuals.

If this changes, we will update this Privacy Policy and provide any additional information required by applicable law.

Depending on your location and applicable law, you may have rights concerning your personal information.

Under the Philippine Data Privacy Act, applicable rights may include the right to be informed, access personal data, object to certain processing, correct inaccurate information, request erasure or blocking, obtain data portability where applicable, seek damages where legally available, and file a complaint with the National Privacy Commission.

Other jurisdictions may provide additional privacy rights.

If DMC BizHub controls the personal information involved, you may submit a privacy request using the contact details below.

We may need to verify your identity before fulfilling certain privacy requests.

If your information was entered into DMC BizHub by one of our business customers, you should generally contact that business first because it determines how that information is used.

When appropriate, we will assist the business customer with valid data-subject requests concerning information processed through DMC BizHub.

DMC BizHub is a business software service and is not intended for children to create accounts independently.

Business customers are responsible for complying with applicable law if they enter information relating to minors into the Service.

If DMC BizHub or substantially all of the assets associated with the Service are transferred, reorganized, sold, or acquired, information may be transferred as part of that transaction subject to applicable law and appropriate privacy protections.

We may update this Privacy Policy as DMC BizHub changes, new features are introduced, service providers change, or legal requirements evolve.

The effective date at the top of this page will be updated when changes are made. Material changes may also be communicated through the Service or by another appropriate method.

Questions, privacy inquiries, and requests concerning personal information may be directed to: